Standard Room From RM 230 / night

Services & Functions

Bed: 1 King

Max: 4 Persons

Air / Con

Bathroom: in Suite

Hot Water

Fridge

Description

Rates are based on PER PERSON BASIS and subject to additional 6% GST tax
Package must be taken as a whole package. No refund or subsitutes are given for any items on the package not utilised.
No Refund for early departure or incomplete stay.
Some details may differ between the picture and the rooms.
Surcharge of RM40 per person per package applies during school holidays, eves of/public holidays in Malaysia & Singapore. Refer to our Seasonality Surcharge Calendar.

Children rate(4-12 years old)

Child between 04-11 years old is chargeable
Child below 04 years old is F.O.C (without mattress / bed)

Marine conservation fees:

Marine Conservation Fees of RM10 p/pax (Local) & RM25 p/pax (foreigner). Subject to change

Check in / Check out time

Check In : after 12.00pm
Check Out : before 10.30am
Any request for check-out time extension will be subject to room availability and management discretion
If extend check out time to / after 3.00pm, there will be a nominal charge of RM100 per room.
*The resort reserves the right to reschedule or cancel the boat timing due to sea, weather and tide conditions
*The resort will not be held responsible for any delayed on arrival due to flight delays or rescheduling, or any delay in 3rd party transportations for whatever reasons which will subsequently missed our 11.00am boat to the resort. Those who missed the boat will have to charter their own boat.
*The resort will not be held responsible for any missed transport connections, whether flights, buses, train or any 3rd party transport, resulting from delays in the boat transfer arising from weather, seas, winds and tide conditions or/and due to any unexpected mechanical breakdown of the boat.

Electricity

Please be inform that there be a daily 3 hour power cut-off (03.00pm - 06.00pm) for the off-peak months of February, March and October. There will be 24-hours electricity from April to September unless due to unforseen and uncontrollable circumstances.

Boat schedules & rates

From Mersing to Pulau Besar - 12.30pm (Please check with resort prior booking)
(Boat journey takes between 45 mins to 70 mins; depending on sea conditions)

Feb 17th - Oct 31st (All Season)

Schedules Boat Transfer - ONCE A DAY ONLY
Mersing Jetty to Pulau Besar 12.30pm only (1230 Hrs)
Pulau Besar to Mersing Jetty 10.30am only (1030 Hrs)

Boat Charter Rates:

Mersing to Pulau Besar ~ Boat : RM600 per boat per way (Max : 10pax)
*The resort reserves the right to reschedule or cancel boat timing due to sea, weather and tide conditions.

TERMS AND CONDITIONS


All confirmed bookings must be paid in full before the expiry of the payment deadline given. Upon the expiry of the deadline, the booking will be automatically cancelled without any further notice.

In the event of cancellation of bookings after full payment was remitted, the following cancellation policies applies :-

More than 1 month to arrival date :
Full Refund less Admin Fees (5%) of total value

3 weeks or more to arrival date :
70% Refund less Admin Fees (5%) of total value

2 weeks or more to arrival date :
50% Refund less Admin Fess (5%) of total value

Less than 2 weeks :
NO Refund

NO REFUND will be made in whole or in part for any unused days or unconsumed food at the Resort resulting from late arrival or premature departure.
Confirmed guests who do not show up will be charged in full and no refund will be made for whatever reasons.

REVISION of rates is subject to resort discretion and without prior notice.